FAQ
What services does Technology Repair Centre provide?
Technology Repair Centre offers a comprehensive range of repair and maintenance services for various devices, including computers, macBooks, mobile phones, tablets, ipads, game consoles, smartwatches, hair care electrical gadgets, and more.
Where is your location?
You can find us at 138a Main Street, Larbert, FK5 3JF. Our shop is conveniently located across from the petrol station and to the left of Russells Gas.
How can I arrange a repair?
Arranging a repair is easy. You can contact us through any of the following methods:
Call us at 01324 551957
Email us at info@technologyrepaircentre.co.uk
Complete the inquiry form on our website’s contact page.
Do I need to schedule an appointment for device repair?
No appointment is necessary. Just visit our retail store during our business hours, and Scott, our technician, will book your device into the repair system and begin working on it as soon as possible.
Do you provide on-site repair services?
No, we do not offer on-site repair services. All repairs are performed at our dedicated repair centre.
Do you offer device pickup services?
Unfortunately, we do not provide a collection service. Customers are responsible for bringing their faulty devices to our store.
Is there an assessment fee?
No, all assessments are completely free of charge. After the assessment, we will contact you with a repair quotation, and you will only be charged if you approve the cost.
Can I wait while my device is being repaired?
For safety reasons and to ensure quality work, we do not allow customers to wait during the repair process. Repairs can take several hours to complete, and Scott may be working on multiple devices simultaneously.
Who will be repairing my device?
All repairs are performed by Scott at Technology Repair Centre. If an external engineer is required for a specific repair, we will notify you before proceeding.
What is the turnaround time for repairs?
The turnaround time depends on the nature of the repair. Typically, it can take anywhere from 1 to 7 working days. If parts need to be ordered, it may take approximately 3-5 working days for them to arrive and be fitted.
Can you repair water-damaged devices?
Yes, we have the skills to repair water-damaged devices.
Do you provide a guarantee for your repairs?
Yes, all our repairs come with a 3-month guarantee, covering both the repair work and all associated parts.
What if my device cannot be repaired?
In the rare event that we cannot repair your device, we can either return it to you un-repaired at no cost or provide a quote for an A-grade replacement.
What payment methods do you accept?
We accept a variety of payment methods, including cash, Visa, Mastercard, Maestro, Samsung Pay, Google Pay, and Apple Pay.
Do you sell refurbished devices?
Yes, we can source a wide range of A-grade fully refurbished and tested devices, all of which come with a 12-month warranty.
